Return Policy

Please read policies before making your purchase :)

Returns

• Discounted items purchased using a promo code are not eligible for returns.
• 'Made to order' are not eligible for returns unless there was a mistake made on our end. For example: wrong color, wrong design or style, wrong size.
• Return shipping costs are to be covered by the customer.
• If you receive an incorrect item in your order or there are missing items email us at info@lustbombboutique.com
• Item will only be accepted in its unused/original condition.
• Shipping costs are non-refundable.
• If packages are stolen we will try our best to help but we are not responsible for any lost or stolen packages.

Return Guidelines

• Email us at info@lustbombboutique.com regarding the item/s you wish to return and wait for approval.
• You must email us within 7 days of receiving your order.
• Please include order number in your email.
• You will have 14 days from day of approval to return item/s.

Cancellation Guidelines

• Contact us at info@lustbombboutique.com with your order number if you wish to cancel an order. 
• Orders may only be cancelled before items have been shipped
• 'Made to order' purchases must be cancelled within 24 hours of the time of purchase

Damaged Items

• If you receive a damaged item in your order email us at info@lustbombboutique.com
• Please provide supporting evidence of damage.
• You will be prompted to send the item back in exchange for a new item or a refund for the value of the item.
• You will have 14 days after we have emailed you back to return the item/s.

If you have any further questions feel free to contact us at info@lustbombboutique.com.